Last Updated: November 2025
Royal Buds NY strives to deliver fast, secure, and compliant service to all customers. Due to New York State cannabis regulations, certain limitations apply.
1. Shipping Availability
We currently offer:
- Local delivery (if applicable) — Compliant with NYS cannabis delivery regulations.
- Order pickup at our store location.
- Merchandise shipping (non-cannabis items only) throughout the United States.
Cannabis products cannot be shipped through the mail — they may only be delivered locally or picked up in-store, as required by state law.
2. Order Processing Times
- Orders are processed during normal business hours.
- Orders placed after hours or on holidays will be processed the next business day.
- Local delivery windows may be scheduled at checkout.
3. Age Verification
All cannabis orders require age verification (21+):
- ID must match the customer placing the order.
- For delivery: a valid government-issued ID must be shown at drop-off.
- For pickup: ID is required when collecting your order.
4. Delivery Policies (If Offered)
- Deliveries must be accepted in person by the individual who placed the order.
- Delivery personnel cannot leave cannabis products unattended.
- Failed delivery attempts may result in additional fees.
5. Shipping of Non-Cannabis Items
Royal Buds NY may ship branded merchandise such as apparel or accessories.
- Standard shipping: 3–7 business days
- Tracking information will be provided
- Shipping fees are calculated at checkout
6. Lost or Damaged Merchandise
For non-cannabis merchandise only:
If your package arrives damaged or does not arrive, contact us within 7 days at royalbudsllc@gmail.com.
Cannabis products cannot be replaced if lost due to regulatory constraints.
7. Contact Us
For any shipping or delivery questions:
Email: royalbudsllc@gmail.com
Phone: (607) 483-4683